Once your order is on its way, we want you to know exactly where it is.

How to Track Your Order

  1. Check your dispatch confirmation email for your tracking number and courier details. This is sent as soon as your order ships.
  2. Click the tracking link in the email, or visit your courier’s website and enter the tracking number manually.
  3. If you haven’t received a dispatch email within 3 business days of ordering, please check your spam or junk folder first.

Our Courier Partners

Depending on your location and order, we ship with one of the following:

Your dispatch email will confirm which courier has been assigned to your order.

Estimated Delivery Timelines

  • Metro cities: 2–4 business days
  • Tier 2 & 3 cities: 4–7 business days
  • Remote areas: 7–10 business days

Need Help?

If your tracking link isn’t updating, your order seems delayed, or something doesn’t look right — please reach out and we’ll look into it right away.

📧 Serenecafesh@gmail.com
📞 +91 93113 22031

Please include your order number in your message. We respond to all queries within 1 business day.