Once your order is on its way, we want you to know exactly where it is.
How to Track Your Order
- Check your dispatch confirmation email for your tracking number and courier details. This is sent as soon as your order ships.
- Click the tracking link in the email, or visit your courier’s website and enter the tracking number manually.
- If you haven’t received a dispatch email within 3 business days of ordering, please check your spam or junk folder first.
Our Courier Partners
Depending on your location and order, we ship with one of the following:
Your dispatch email will confirm which courier has been assigned to your order.
Estimated Delivery Timelines
- Metro cities: 2–4 business days
- Tier 2 & 3 cities: 4–7 business days
- Remote areas: 7–10 business days
Need Help?
If your tracking link isn’t updating, your order seems delayed, or something doesn’t look right — please reach out and we’ll look into it right away.
📧 Serenecafesh@gmail.com
📞 +91 93113 22031
Please include your order number in your message. We respond to all queries within 1 business day.